PRIVACY POLICY

MSK Whitefield Football Club & Academy Pvt. Ltd. ( “Whitefield FC”, “we”, “us”), #87/3, MSK Whitefield FC & Academy Pvt. Ltd., Opp. Alpine Eco Apartments, Doddanekundi Extn., Bengaluru 560037, India.

This policy applies to the Whitefield FC Parent mobile application (Android), the parent portal, and the academy services they support.

From you (parent/guardian)

• Identity & contact: Full name, mobile number (used for OTP sign-in and for WhatsApp communication), email, postal address, parent ID, account/member dates, last login.
• Authentication: A session token stored securely on your device.
• Requests & communications: For example, leave requests you submit.

About your child (the player)

• Player profile: Full name, date of birth, age group, training centre, player ID, elite status, photo.
• Attendance: Session-level present / absent / compensatory records.
• Development reports: PACE assessment scores, trends, pathway and behaviour indices (quarterly and summer camp).
• Health & fitness information (where provided): Injuries, medical conditions and fitness data, and the reason and any certificate attached to a medical or bereavement leave.
• Subscriptions & payments: Plan, payment/invoice records, amounts and status.

Automatically collected

• Device/app & log data: IP address, user-agent, request metadata and timestamps (server logs); diagnostic/error data via our error-monitoring service.

The app does not collect location or contacts, and includes no advertising or third-party analytics SDK.

• To create and secure your account and sign you in (OTP).
• To run the academy: registrations, batches, attendance, training and permissions.
• To produce and share development reports and attendance summaries with you.
• To process online payments and maintain billing records.
• To communicate service updates and session reminders, and to respond to your requests. We contact parents on WhatsApp using the mobile number registered with the academy.
• To monitor, secure and debug our systems.

Photos/videos taken at training or matches are used for academy promotion only with consent.

We process personal data with your consent, provided when you register/enrol and use the app, and for the legitimate purposes of running the academy. You may withdraw consent at any time. We may still need to retain certain records for statutory, tax and accounting reasons.

The player is typically a minor. The account and consent are provided by the parent/guardian. We collect a child’s data only to deliver the academy’s services (attendance, development reporting, safety) and never use it for advertising. Parents/guardians may access, correct or request deletion of their child’s data.

We do not sell personal data. We share it with:

• Coaches/academy staff, to deliver training and reporting.
• Service providers, under contract:
  • Amazon Web Services — cloud hosting/storage (Mumbai, ap-south-1) and SMS delivery (SNS) for OTP.
  • Easebuzz and Zoho Payments — payment gateways; receive name, email, phone and amount for online payments.
  • GlitchTip — error/diagnostic monitoring.
• Government/regulatory bodies where required by law.

We require providers to protect the data and use it only to provide their service.

Data is stored on secured cloud servers (AWS, Mumbai region — ap-south-1) and transmitted over HTTPS. Access is restricted to authorised personnel. All hosting and processing takes place within India, and we do not transfer personal data outside India.

Subject to applicable law, you may request access, correction or deletion of your or your child’s data, and withdraw consent:

• Through the data-deletion request feature in the Whitefield FC Parent app; or
• By emailing info@whitefieldfc.com from your registered email or phone number.

We respond within 30 days. On account closure we delete or de-identify personal data, except records we must retain for statutory, tax and accounting purposes.

We keep personal data while your child is enrolled and for 3,650 days afterwards, or as required by law.

We may update this policy. The latest version is always available at whitefieldfc.com/privacy-policy/, with the effective date shown.